Etrax Dols

Etrax Dols

Terms of Use

Last Updated: April 26, 2025

Welcome to Etrax Dols. By accessing or using our website at etraxdols.com and our educational platform services, you agree to be bound by these Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using the Etrax Dols platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.

We reserve the right to modify these terms at any time. Your continued use of the platform after changes are posted constitutes acceptance of the modified terms.

2. Description of Services

Etrax Dols provides an online educational platform offering courses and instruction in floral decoration for various occasions. Our services include:

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms of Use, without prior notice or liability.

4. User Conduct and Responsibilities

When using our platform, you agree to:

5. Intellectual Property Rights

5.1 Our Content

All content on the Etrax Dols platform, including but not limited to text, graphics, logos, images, videos, audio clips, software, and course materials, is the property of Etrax Dols or its content suppliers and is protected by intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and content for personal, non-commercial educational purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of our content except as specifically permitted.

5.3 User Content

By submitting content to our platform, including assignments, projects, comments, or feedback, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display such content for purposes related to operating and improving our services.

6. Course Enrollment and Payment

6.1 Enrollment

Course enrollment is subject to availability. We reserve the right to refuse enrollment or to cancel courses at any time. When you enroll in a course, you enter into a binding agreement to complete the payment for that course.

6.2 Pricing and Payment

All prices are displayed on our platform and are subject to change without notice. Payment must be made through our designated payment methods. You agree to pay all fees and charges associated with your enrollment.

6.3 Refund Policy

Refund requests are evaluated on a case-by-case basis. Generally, refunds may be provided if requested within a specified period after enrollment and before significant course completion. Specific refund terms are provided at the time of enrollment.

7. Live Sessions and Instructor Interaction

7.1 Session Conduct

During live sessions, you agree to maintain professional and respectful behavior. Disruptive conduct may result in removal from the session and potential account termination.

7.2 Recording and Privacy

Live sessions may be recorded for quality assurance and educational purposes. By participating, you consent to such recording. You may not record sessions without explicit written permission from Etrax Dols.

7.3 Scheduling and Attendance

You are responsible for attending scheduled sessions. Missed sessions due to your absence may not be eligible for rescheduling or refunds unless otherwise specified in your course terms.

8. Personalized Learning Paths

Our platform may provide personalized learning recommendations based on your progress, preferences, and performance. These recommendations are provided for educational guidance only and do not guarantee specific learning outcomes or results.

9. Communication

9.1 Platform Communications

By using our services, you consent to receive communications from us electronically, including emails, notifications, and messages through the platform. You agree that all agreements, notices, and other communications satisfy any legal requirement that such communications be in writing.

9.2 Contact Information

For questions or concerns regarding these Terms of Use, you may contact us at:

10. Privacy and Data Protection

Your use of our platform is also governed by our Privacy Policy. We collect, use, and protect your personal information as described in that policy. By using our services, you consent to our collection and use of your information as outlined in our Privacy Policy.

11. Disclaimers and Limitations of Liability

11.1 Service Availability

We strive to provide uninterrupted access to our platform but do not guarantee that our services will be available at all times or free from errors, viruses, or other harmful components. We reserve the right to suspend or restrict access for maintenance, updates, or other reasons.

11.2 Educational Outcomes

While we endeavor to provide high-quality educational content and instruction, we make no guarantees regarding specific learning outcomes, skill acquisition, or career advancement resulting from use of our platform. Your success depends on various factors including your effort, dedication, and individual circumstances.

11.3 Third-Party Content

Our platform may contain links to third-party websites or resources. We are not responsible for the availability, accuracy, or content of such external sites and do not endorse any products or services offered by third parties.

11.4 Limitation of Liability

To the fullest extent permitted by law, Etrax Dols, its affiliates, officers, employees, instructors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

11.5 Warranty Disclaimer

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Etrax Dols, its affiliates, officers, employees, instructors, partners, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Use or our services, you agree to first contact us to attempt to resolve the dispute informally by contacting our support team at support@etraxdols.com.

13.2 Arbitration

If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

13.3 Class Action Waiver

You agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. General Provisions

14.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published by us on the platform, constitute the entire agreement between you and Etrax Dols concerning your use of our services.

14.2 Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights or provisions.

14.4 Assignment

You may not assign or transfer these Terms of Use or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.

14.5 Survival

Provisions of these Terms of Use that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

14.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15. Accessibility

We are committed to making our platform accessible to all users. If you experience any difficulty accessing any part of our services, please contact us at support@etraxdols.com, and we will work to provide you with the information or services you seek through an alternative communication method.

16. Age Requirements

Our services are intended for users who are at least 16 years of age. If you are under 16, you may use our services only with the involvement and consent of a parent or legal guardian. By using our platform, you represent that you meet these age requirements.

17. Feedback and Suggestions

We welcome your feedback and suggestions about our services. By providing feedback, you grant us the right to use such feedback without any obligation to you and without any restrictions or compensation.

18. Termination Effects

Upon termination of your account or access to our services, your right to use the platform will immediately cease. You will no longer have access to course materials, progress records, or any content associated with your account. We are not obligated to retain or provide you with copies of your content after termination.

19. Export Control

You agree to comply with all applicable export and re-export control laws and regulations in your use of our services and course materials.

20. Contact Information

For any questions, concerns, or notices regarding these Terms of Use, please contact us:

Etrax Dols
N15, Donetsk, Donetsk Oblast, Ukraine, 83000
Email: support@etraxdols.com
Phone: +380322257489

By using our platform, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them. Thank you for choosing Etrax Dols for your educational journey in floral decoration.